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Cancellations, Returns and Shipping Policies

Shipping Policy - all products are delivered directly into your inbox.
If you haven't received them please check your spam folder.

Feel free to reach out (connect@johannalynn.ca) and I am happy to resend if there are any issues in receiving your order.
 


Returns -  Due to the personalized nature of therapy services, fees for booked sessions are non-refundable. However, I understand unforeseen circumstances may arise. Please refer to the cancellation policy for options regarding session changes.

 

Cancellation Policy -  48hrs cancelation is required as there is a waitlist of clients looking for an earlier appointment.

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